We take your privacy seriously. This page explains what personal information betpas collects, why we need it, how we keep it secure, and what rights you have as a player in the Philippines.
Last updated: June 2025 · Applies to all registered users
This Privacy Policy applies to all users who access or register on betpas, the mobile-first sports betting and casino-style entertainment platform serving players across the Philippines. When you create an account, place a bet, or interact with any feature on our platform, you are sharing certain information with us, and this document tells you exactly how that information is handled. betpas is committed to transparency — you should never be surprised by what we do with your data. We comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all related implementing rules. If you have questions about anything in this policy, our support team is available via [email protected] at any time. This policy may be updated from time to time, and the revised version will always be posted on this page with an updated effective date at the top.
We collect information in two main ways: information you give us directly, and information we gather automatically when you use the platform. When you register, you provide personal details such as your full name, date of birth, email address, mobile number, and preferred currency (Philippine pesos). If you make a deposit or request a withdrawal, we may also collect payment-related information to process your transaction securely and verify your identity in line with Philippine anti-money laundering requirements. We do not store full card numbers or banking credentials on our servers — payment data is handled through encrypted third-party processors operating under strict security standards. Automatically collected data includes your device type, operating system, browser or app version, IP address, session duration, and the pages or features you interact with inside the platform. This technical data helps us improve platform performance, diagnose errors, and ensure the security of your account. We also collect records of all bets placed, game sessions, deposits, withdrawals, and communications with our support team, which form part of your account history.
The personal data we collect is used solely for legitimate purposes related to operating a safe and compliant betting platform in the Philippines. Your registration details allow us to create and manage your account, verify that you meet the minimum age requirement of 21 years, and communicate with you about your account status, promotional updates (where you have opted in), and important platform notices. Transaction and payment data is used to process deposits and withdrawals accurately, prevent fraud, and meet our obligations under Philippine financial regulations. Automatically collected technical data is used for platform analytics, security monitoring, bug fixing, and performance optimisation across mobile and desktop environments. We never use your personal data for profiling-based advertising on third-party networks, and we do not sell, lease, or transfer your personal information to outside parties for commercial gain. Where we engage trusted third-party service providers — such as payment processors or identity verification services — they are contractually bound to handle your data only for the specific purpose for which it was shared and to maintain appropriate security standards at all times.
betpas does not sell your personal information to third parties under any circumstances. There are, however, a limited number of situations in which we are required or permitted to share your data with other parties. We share data with payment processors, identity verification providers, and fraud detection services solely to enable platform operations — these partners are bound by strict data processing agreements and may not use your information for their own purposes. We may disclose personal data to relevant Philippine government authorities, regulators, or law enforcement agencies when required by applicable law, a court order, or to protect the integrity of our platform and the safety of our users. In the event of a corporate restructuring, merger, or acquisition, user data may be transferred to the successor entity, subject to continued compliance with this privacy policy. Any such transfer would be disclosed to affected users in advance wherever legally permissible. We do not share your data with third-party marketing companies, data brokers, or social media platforms.
Protecting the personal information of our players in the Philippines is a core responsibility we take very seriously at betpas. All data transmitted between your device and our servers is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your information cannot be intercepted in transit. Sensitive account data is stored on secured servers with access controls that restrict who within our organisation can view or modify it, and all access is logged and audited. We conduct regular internal security reviews and engage qualified third-party security professionals to assess and strengthen our infrastructure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and the relevant Philippine regulatory authority as required by law. We encourage you to also take steps to protect your own account — use a strong, unique password, do not share your login credentials with anyone, and contact us immediately at [email protected] if you suspect unauthorised access to your account.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Under Philippine anti-money laundering regulations, certain transaction records must be retained for a minimum of five years from the date of the transaction, regardless of account status. If you request the closure of your account, we will deactivate it promptly; however, we may need to retain certain records in anonymised or archived form to meet our legal retention obligations. Data that is no longer required for any legal or operational purpose is securely deleted or irreversibly anonymised. If you would like to know more about specific retention periods that apply to your data, please contact us at [email protected] and we will respond within a reasonable timeframe.
As a user based in the Philippines, you have rights under the Data Privacy Act of 2012 that betpas fully respects and supports. You have the right to be informed about what personal data we hold about you, the right to access a copy of that data, and the right to correct any inaccurate or incomplete information in your account profile. You may also request the deletion of your personal data in circumstances where retention is no longer legally required, and you can object to specific types of processing where you believe your rights or interests are affected. To exercise any of these rights, simply send a written request to [email protected] from the email address registered to your betpas account, clearly describing your request. We will acknowledge your request within five business days and provide a substantive response within 30 days, or sooner where reasonably possible. Where a request cannot be fulfilled — for example, because retention is required by law — we will explain the reason clearly and in writing.
betpas uses cookies and similar technologies to enable essential platform functions and to improve your experience. Essential cookies are required for features such as keeping you logged in during a session, maintaining your preferences, and ensuring security checks function correctly — these cannot be disabled without affecting platform functionality. We also use analytics cookies to understand how players navigate the platform, which pages or features are most used, and where technical issues may be occurring, so that we can continuously improve performance. We do not use third-party advertising cookies or tracking pixels that share your behaviour with external advertising networks. You can manage cookie preferences through your device or browser settings at any time; however, disabling essential cookies may prevent certain parts of the platform from functioning correctly. By continuing to use betpas after being presented with our cookie notice, you consent to the use of cookies as described in this policy.
If you have any questions, concerns, or complaints about how betpas handles your personal data, we encourage you to contact us directly so we can resolve the matter quickly and fairly. You can reach our privacy support team by email at [email protected] — please include your registered username and a clear description of your concern so we can assist you efficiently. We aim to respond to all privacy-related enquiries within five business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the regulatory body responsible for overseeing compliance with the Data Privacy Act of 2012. We are committed to working constructively with the NPC and with our users to ensure that all data handling practices on the platform remain lawful, fair, and transparent at all times.
Your privacy is protected every step of the way on betpas. If you still have questions, our FAQ covers the most common topics from players across the Philippines. Otherwise, create your free account and enjoy mobile sports betting and casino-style entertainment in Philippine pesos today.